Appeal of Course Grade
Students who would like to file an appeal against a decision regarding their academic standing in a particular course should discuss the matter with their instructor. If a satisfactory resolution is not attained, students may file a grade appeal by sending the Grade Appeal Form and corroborative documents to registrar.sg@digipen.edu. Students may appeal grades no later than two days after grade reports are issued.
Appeal of Academic Suspension
Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may considercontacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:
Accrediting Commission of Career Schools and Colleges
2101 Wilson Boulevard
Suite 302
Arlington, VA 22201
Tel: (703) 247-4212
www.accsc.org | complaints@accsc.org
A copy of the Commission’s Complaint Form is available at the Institute by contacting Tan Chek Ming, Managing Director, at the following address: 1 Punggol Coast Road, Singapore 828608, Tel. +65 6577 1900, Email chekming.tan@digipen.edu; and may be obtained bycontacting complaints@accsc.org or at https://www.accsc.org/StudentCorner/Complaints.aspx
If the Student is unsure of whom to speak to regarding a complaint, they may contact the Compliance Office at the following address:
Mandy Wong
Senior VP of Compliance and Regulatory Affairs
DigiPen Institute of Technology
9931 Willows Road NE
Redmond, WA 98052
Tel: +1 (425) 558-0299
Email: compliance@digipen.edu